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Vietnam Customs: Continues to promote the application of information technology to facilitate trade

17:35 | 10/06/2017

VCN- The application of IT in Customs operations has not only contributed to accelerating the administrative reform, reducing the pressure on the Customs force, but it also showed transparency, bringing many benefits for the business community in the field of import-export.

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Customs operations at the Northern Hanoi Customs Branch. Photo: Ngoc Linh.

Creating a transparent environment

Recognizing that changes in the modernization and reform of the Customs are increasingly bringing positive results for businesses, Mr. Tran Van Hung, an import-export specialist of Truong Hai Automobile Company said that the direction of the Government and the Prime Minister had taken effect, especially in Customs procedures, creating a new business environment for enterprises, creating favourable conditions for private enterprises to develop. When the Customs force, as well as State management agencies, facilitate administrative procedures, the clearance time of enterprises will be shortened.

Regularly carrying out procedures at the Hanoi Customs Department, Mr. Vu Dinh Ky, the Deputy Head of Import-Export Division in Sumi Hanel Co. said that the strong reform of the Customs in cutting down on administrative procedures recently brought many benefits, shortened clearance time for enterprises, created transparency in the process of Customs procedures. With the introduction of the automated customs clearance system VNACCS / VCIS as well as strong reforms in Customs procedures, the Customs force has been saving time for Customs clearance of enterprises, thereby reducing costs for businesses. In particular, the implementation of online public services of the Customs has helped businesses save significant cost and effort.

"Earlier we had to assign a man to go to all the working agencies and wait the appointment for a week. But now the procedure only takes 15 minutes and after 3 days, we can do it ", Mr. Ky shared.

When deploying online public services at http://pus.customs.gov.vn, 46 Customs procedures such as: certification of fulfillment of tax obligations; procedure for recognizing business priorities; dealing with tax arrears, late payments, fines, etc. have allowed the users to fill in and send documents directly to the service provider. 46 procedures for implementing public services are at Level 3 and Level 4, located at the Customs Branches and Customs Departments which directly implement many regular procedures for the business community.

Mr. Le Trong Hung - the Manager of the Investment and Processing Customs Branch under the Hanoi Customs Department, after 3 months of implementation, the provision of online public services absolutely has not affected the operation of enterprises, but it also helps to minimize the time, costs, paperwork during the procedure, especially the complicated procedures such as import-export finalization; consider tax exemption for imports for scientific research, education and training; and remission of tax arrears and fines.

Continuing to upgrade the VNACCS / VCIS system

The implementation of online public services is just one of many plans to apply information technology to facilitate enterprises in the process of Customs procedures.

Currently, the Customs force is actively implementing specific tasks of the Ministry of Finance to implement Resolution 36a / NQ-CP. In particular, the most important is the improvement of efficiency of VNACCS / VCIS system. From 1st January 2017 to the end of 15th May 2017, the total number of related enterprises was about 59.53 thousand enterprises; total import and export turnover reached $US 141.86 billion; and the total number of declarations were 3.77 million declarations. In the context of the VNACCS / VCIS improvement project, the General Department of Vietnam Customs has coordinated with the Japanese experts to carry out the review, evaluation and proposal for improvement. Till now, the results of the review, appraisal and proposal for improvement and supplementation of the functions of the system have been completed. The General Department of Vietnam Customs is continuing to work closely with Japanese Customs, JICA and other parties to upgrade the system in the coming time and upgrade some of the emergency functions of the VNACCS / VCIS system to serve people and businesses better.

In addition, the General Department of Vietnam Customs has well fulfilled its role as the standing body of the National Steering Committee for the ASEAN Single Window, the National Single Window and Trade Facilitation. Till now, the National Single Window has officially connected with 11 ministries. In addition to Customs clearance procedures (the Ministry of Finance), 38 administrative procedures of 10 remaining ministries have implemented through the National Single Window. By 15th May 2017, the total number of administrative dossiers processed on the National Portal had reached more than 358 thousand dossiers, with the participation of about 11,400 enterprises operating regularly in these fields.

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Regarding the connection of information exchange between the Customs and State management agencies, commercial banks and enterprises operating in the field of logistics, insurance and other related services, the General Department of Vietnam Customs is continuing to deploy electronic payment on the basis of connecting Customs IT systems with IT systems of the State Treasury and commercial banks. Till now, the Customs has signed a cooperation agreement to collect import-export tax by electronic means with 36 banks.

Building and deploying IT systems connected with port businesses to minimize paperwork, improve competitiveness for enterprises and improve the efficiency of State management of goods and containers at seaports. Currently, Customs has officially exchanged information electronically for goods at seaports for 9 of 14 port companies in Hai Phong, a company in Da Nang and a company in Ho Chi Minh City.

By Ngoc Linh/ Hoang Anh