July 18, 2018 07:56

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Quang Ninh Customs Department: Providing many effective solutions to assist enterprises

10:29 | 14/04/2018

VCN- Identifying Customs reform and modernization and support for enterprises is the key solution  to improve business and investment environment, enhance efficiency of Customs management and increase revenues, Quang Ninh Customs has provided effective solutions to assist enterprises engaged in imports and exports in the province.

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quang ninh customs department providing many effective solutions to assist enterprises
Customs officers of Cai Lan guide new policies for enterprises. Photo: T.Tr
In the first quarter of 2018, Team for support and providing information for enterprises under Quang Ninh Customs Department, has provided new legal documents to over 600 enterprises via email. The Team’s fan page ISEC, has attracted 500 viewers, updated 50 articles which provide information and respond to obstacles; attracted nearly 12,000 accesses and 2,700 interacts with articles. The team has also directly called on 30 large importers and exporters, received and answered over 20 questions.

Actively assist enterprises

On 4th April 2018, a big fire took place at a warehouse of factory No.4 of Texhong Ngân Long Science and Technology Co. Ltd., (located in Hai Yen Industrial Zone, Hai Yen Ward, Mong Cai City, Quang Ninh). Grappling with the information of this fire for the company under the management area, the leader of Mong Cai Border Gate Customs Branch of Quang Ninh Customs Department contacted and actively assisted the company in carrying out procedures of payment and finalization for materials for export production of this company.

This is recent example that showing the initiative to support enterprises by Quang Ninh Customs. Over the past time, the Department has considered enterprises as important partners, since then it has improved the method of approaching, supporting and accompanying enterprises.

In 2018, Quang Ninh Customs Department identifies the Customs reform and modernization and support for enterprises as the key solutions to improve business and investment environment, enhance efficiency of Customs management, attract enterprises, increase revenues and contribute to successful implementation of assigned political tasks.

With the policy of actualization of “3-reduction” target (procedure reduction, reduction of Custom clearance time and reduction of cost for enterprises), in the first quarter of 2018, Quang Ninh Customs Department has focused on the implementation of key tasks to create a business environment for enterprises and imports and exports in the province as follows: Deploying the Scheme on the implementation of Customs procedures and centralized Customs management at Mong Cai Border Gate Customs Branch, Scheme on Customs management and supervision at seaport at Cai Lan Customs Branch, Scheme on Plan of Customs reform, development and modernization for 2016-2020 and detailed plan on deploying key reform and modernization in 2018. Implementing the public service system with the new version 36a for 42 remaining procedures. Deploying tasks and solutions to further enhance the competitiveness at levels of Department, Board and sector in 2018. Establishing team in charge of providing information for enterprises.

Many effective solutions

With the desire to provide promptly information on mechanisms, policies and regulations of the law related to import-export activities that are interested in enterprises, Quang Ninh Customs has set up a Team in charge of supporting and providing information for enterprises with motto “Most devoted, fastest, most satisfied". This is considered as a channel to receive difficulties and obstacles in Customs procedures to solve and support enterprises in a timely fashion.

The team has also organized a delegation headed by the Department’s leader to visit each enterprise to listen and share difficulties and support enterprise.

In addition, the Team has directly approached enterprises with high revenues, and collected information from enterprises and investors implementing large projects in the province in 2018, to guide them to carry out procedures at border gates and remove obstacles for them.

In addition, Quang Ninh Customs has also effectively maintained the operation of Team and encouraged enterprises to voluntarily comply with regulations to help enterprises in grasping and implementing in accordance with Customs procedures and minimizing risk and violation.

In order to create favorable conditions for enterprise in accordance with the spirit of inquiring mind-facilitation-service, Quang Ninh Customs Department continues to set up a help desk providing information 24/7, for enterprises. The operation of this unit has really made a breakthrough in the development of Customs - Enterprise partnership. Thanks to the initiative, listening, prompt support of enterprises, and removing difficulties for enterprises, it has created a favorable business environment and is attracting importers and exporters in the province.

With the above efforts, in the first quarter of 2018, Quang Ninh Customs has carried out Customs clearance for 12,404 declarations, total turnover of US$ 2,324.5 million, increasing by 1.76% in declaration volume compared to the same period in 2017. The export turnover of enterprises in the province reached US$ 332 million, increasing by 10% compared with 2017, 566 enterprises carried out Customs procedures via the area, an increase of 1.83% compared to 2017 (of which, 193 enterprises in the province and 373 enterprises outside the province).

quang ninh customs department providing many effective solutions to assist enterprises Quang Ninh Customs strives to collect VND 2,637 billion in the first quarter of 2018

VCN- This target set out by the Department in the first emulation movement in 2018, accounting for ...

In addition, the department continues to reform and simplify administrative procedures, especially, focuses on Customs procedures to facilitate and improve service quality, reduce time and cost for enterprises.

Along with that, focusing on study, advice and proposals for Quang Ninh province on contents related to social- economic development, by accelerating import and export activities, especially in Mong Cai Border Gate, CICT, Cai Lan Port and Van Don Special Economic - Administrative Zone.

By Thu Trang/Ngoc Loan